Press Release | 26 April 2023

First quarter in line with full-year 2023 targets

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Financial information at 31 March 2023

The Group confirms its financial guidance as presented at the Capital Market Day

Orange group revenues grew 1.3% compared with the first quarter of 2022[1] (+135 million euros) thanks to growth in retail services (+2.8% or 219 million euros), fueled in particular by repricing in Europe and by the growth driver Africa and Middle East.

  • Africa & Middle East was the main contributor to this growth with a sharp 9.1% increase in revenues (+141 million euros), followed by Europe with 3.8% growth (+102 million euros), driven by Poland (+7.1%) and Spain, which has confirmed its return to growth (+2.8%) for the third consecutive quarter.
  • Revenues in France were 1.8% lower (-78 million euros) as a result of the downward trend in wholesale in line with our expectations (-7.8%). This was partially offset by the increase in retail services excluding STN[2] (at +2.1%, its low point for the year). The recent repricing that will be fully effective as of the second quarter will progressively contribute to the growth in retail services.
  • The slight 0.7% decrease in Enterprise revenues (-14 million euros) continued to be driven by the sharp decline in fixed voice revenues (-11.6%), partially offset by growth in IT & Integration services revenues (+5.3%). The recovery plan for this segment is ongoing.
  • In terms of commercial performance, the Group maintained its leadership position in convergence, with 11.6 million convergent customers across Europe (+0.6%), and its commercial momentum on mobile contracts and very high-speed fixed broadband. Mobile services had 243.4 million accesses (+5.0%), including 95.8 million contracts (+8.5%). Fixed services totaled 45.0 million accesses (down 2.7%), including 14.7 million very high-speed broadband accesses, that continued to grow strongly (+14.7%). Fixed narrowband accesses continued to decline (-14.2%).

At 31 March 2023, Group EBITDAaL stood at 2,590 million euros, up 0.5%, in line with the target of slight growth in 2023. The EBITDAaL margin for telecom activities, traditionally lower in the first quarter, was 24.7% owing to a more severe seasonality effect this year related to the recognition of operating taxes. The next few quarters will further benefit from the price increases introduced in early 2023. EBITDAaL from telecom activities was 2,625 million euros (+0.9%).

eCAPEX totaled 1,493 million euros in the first quarter of 2023, a decrease of 4.9% year on year and in line with the target of a significant reduction in 2023. The number of households connectable to FTTH reached 66.6 million (+13.8%) and the FTTH customer base increased to 14.2 million (+15.1%).

The Group confirms its financial targets, in particular those for 2023[3], as presented at the Capital Market Day on 16 February:

  • Slight growth in EBITDAaL
  • Significant reduction in eCAPEX
  • Organic cash flow from telecom activities of at least 3.5 billion euros
  • Net debt/EBITDAaL ratio for telecom activities unchanged at around 2x in the medium term
  • Proposed increase in the dividend for the 2023 financial year to 0.72 euros including an interim dividend of 0.30 euros in December 2023


Commenting on the publication of these results, Christel Heydemann, Chief Executive Officer of the Orange group, said:

“The continued increase in revenues and EBITDAaL, as well as the decrease in eCapex compared to Q1 2022, are in line with our objectives for 2023 and reinforce our ambition for the years to come.

We have started to execute our "Lead the Future" strategic plan with an even more value-oriented commercial strategy thanks to the quality of our networks and services which, combined with our cost controls, allow us to partially offset inflation. Our performance is once again driven by the remarkable growth in Africa and the Middle East and our strong value-driven growth in Europe. This quarter our retail services returned to growth in Spain, a country that has now seen growth for three consecutive quarters, and we’ve had double-digit revenue growth in our Orange Money business in Africa. Both demonstrate the strength of the Group and our ability to respond to increased competitive pressure. In France, retail services continue to grow and this should further accelerate in the second half of the year due to the recent price increases. Finally, in the Enterprise segment, we are executing our transformation plan.

I would like to warmly thank all the Orange teams who strive every day to serve our customers well and are committed to the deployment of our "Lead the Future" strategic plan. Together, we will deliver our ambitions in terms of growth and long-term value creation.”


[1] Unless otherwise stated, percentage changes are on a year-on-year basis, calculated against the first quarter of 2022 and on a comparable basis.

[2] Revenue from the Switched Telephone Network

[3] These objectives are on a comparable basis and do not take into account mergers and acquisitions not yet finalized.

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À propos d’Orange

Orange est l’un des principaux opérateurs de télécommunication dans le monde, avec un chiffre d’affaires de 43,5 milliards d’euros en 2022 et 136 000 salariés au 30 juin 2023, dont 74 000 en France. Le Groupe servait 291 millions de clients au 30 juin 2023, dont 246 millions de clients mobile et 24 millions de clients haut débit fixe. Le Groupe est présent dans 26 pays. Orange est également l’un des leaders mondiaux des services de télécommunication aux entreprises multinationales sous la marque Orange Business. En février 2023, le Groupe a présenté son plan stratégique « Lead the Future », construit sur un nouveau modèle d’entreprise et guidé par la responsabilité et l’efficacité. « Lead the Future » capitalise sur l'excellence des réseaux afin de renforcer le leadership d'Orange dans la qualité de service.

Orange est coté sur Euronext Paris (symbole ORA) et sur le New York Stock Exchange (symbole ORAN).
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