Press Release | 10 February 2023

Orange is committed to supporting the populations affected by the earthquake in Turkey and Syria

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Following Monday's violent earthquakes, the Orange Group is committed to ensuring that Turkish and Syrian nationals in European countries can reach their families, and that rescue workers from various European countries currently present in Turkey can also benefit.  

In France and Spain, Orange is implementing free fixed and mobile calls to Turkey and Syria, as well as SMS, until 21 February.

In Belgium, Orange will make international calls from a fixed or mobile phone to and from Turkey and Syria free until the end of February.

Orange in Romania is making calls to three special Turkish emergency numbers set up by the Romanian Ministry of Foreign Affairs, in collaboration with the Romanian Embassy and Consulates in Turkey, free of charge until 19 February. Free roaming for Romanian rescue workers currently in Turkey is also being implemented.

In Moldova, international calls to Turkey and Syria, as well as to the three special Turkish emergency numbers, are free for seven days. Roaming will also be free for Moldovan rescue workers currently in Turkey. Calls to the Ministry of External Affairs will also be free for Orange customers that need assistance. 

Orange in Slovakia is making roaming free for Slovakian rescue workers currently in Turkey. This is part of 250 minutes, 250 SMS and 10Gb of mobile data.

In Poland, Orange is also making international calls to Turkey and Syria free for seven days, as well as roaming for Polish customers currently in Turkey and Syria.

Orange is fully committed to providing its support to the territories and populations affected by this disaster of unprecedented scale, and will extend such measures as the situation evolves.

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À propos d’Orange

Orange est l’un des principaux opérateurs de télécommunications dans le monde, avec un chiffre d’affaires de 39,7 milliards d’euros en 2023 et 129 500 salariés au 31 mars 2024, dont 72 500 en France. Le Groupe servait 282 millions de clients au 31 mars 2024, dont 243 millions de clients mobile et 21 millions de clients haut débit fixe. Le Groupe est présent dans 26 pays (y compris les pays non consolidés). Orange est également l’un des leaders mondiaux des services de télécommunications aux entreprises multinationales sous la marque Orange Business. En février 2023, le Groupe a présenté son plan stratégique « Lead the Future », construit sur un nouveau modèle d’entreprise et guidé par la responsabilité et l’efficacité. « Lead the Future » capitalise sur l'excellence des réseaux afin de renforcer le leadership d'Orange dans la qualité de service.

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