Press Release | 10 February 2023

Orange is committed to supporting the populations affected by the earthquake in Turkey and Syria

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Following Monday's violent earthquakes, the Orange Group is committed to ensuring that Turkish and Syrian nationals in European countries can reach their families, and that rescue workers from various European countries currently present in Turkey can also benefit.  

In France and Spain, Orange is implementing free fixed and mobile calls to Turkey and Syria, as well as SMS, until 21 February.

In Belgium, Orange will make international calls from a fixed or mobile phone to and from Turkey and Syria free until the end of February.

Orange in Romania is making calls to three special Turkish emergency numbers set up by the Romanian Ministry of Foreign Affairs, in collaboration with the Romanian Embassy and Consulates in Turkey, free of charge until 19 February. Free roaming for Romanian rescue workers currently in Turkey is also being implemented.

In Moldova, international calls to Turkey and Syria, as well as to the three special Turkish emergency numbers, are free for seven days. Roaming will also be free for Moldovan rescue workers currently in Turkey. Calls to the Ministry of External Affairs will also be free for Orange customers that need assistance. 

Orange in Slovakia is making roaming free for Slovakian rescue workers currently in Turkey. This is part of 250 minutes, 250 SMS and 10Gb of mobile data.

In Poland, Orange is also making international calls to Turkey and Syria free for seven days, as well as roaming for Polish customers currently in Turkey and Syria.

Orange is fully committed to providing its support to the territories and populations affected by this disaster of unprecedented scale, and will extend such measures as the situation evolves.

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About Orange

Orange is one of the world’s leading telecommunications operators with revenues of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 March 2023, including 74,000 employees in France. The Group has a total customer base of 288 million customers worldwide at 31 March 2023, including 243 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan « Lead the Future », built on a new business model and guided by responsibility and efficiency. « Lead the Future » capitalizes on network excellence to reinforce Orange's leadership in service quality.

Orange is listed on Euronext Paris (symbol ORA) and on the New York Stock Exchange (symbol ORAN).
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