The launch of the exclusive service comes in response to a concern shared by many emigrants: taking care of the health of their parents and loved ones living in their country of origin, by allowing them access to a video medical consultation wherever they are.
Launched by DabaDoc in Morocco in March 2020 in the midst of the pandemic, video medical consultations were quickly adopted by both patients and doctors as a timely alternative to limit the spread of Covid-19. The health crisis played a catalytic role in the adoption of video consultations, which have subsequently become very popular in all specializations for consultations that do not require the physical presence of the patient. Video consultations offer many benefits: they save time, are discrete and ensure confidentiality, and also provide access to one of the 10,000 healthcare providers listed on DabaDoc.com.
The new launch falls squarely in line with Orange's strategy to put digital technology at the service of everyone's health in Africa, a continent where there is still just one doctor per 1,000 inhabitants (source GSMA). Some 14 e-health services have already been developed by Orange and its partners in seven African countries (advice and remote monitoring of patients, request for home care, monitoring of child vaccinations, etc.).
