Press Release | 17 January 2023

JDE selects Orange Business Services for future-proof and scalable connectivity infrastructure to support global business expansion 

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  • Flexible SD-WAN validated as agility booster for M&A
  • A secure and agile infrastructure built on Evolution Platform

Jacobs Douwe Egberts (JDE), a global coffee company, has deployed Orange Business Services secure end-to-end connectivity solutions for more than 120 locations worldwide based on Flexible SD-WAN. The flexible infrastructure has helped support the company’s ambitious global expansion plans and digital transformation

JDE wanted a highly scalable infrastructure that could fulfill both its bespoke requirements and growing business demands into the future. Orange Business Services has implemented a global connectivity solution using managed Flexible SD-WAN across 40 countries in Europe, Africa, Asia Pacific and Latin America. In addition, Orange provides a range of managed network security services across the core infrastructure of JDE’s data centers located in Amsterdam, Sao Paulo and Singapore, along with cloud-based security solutions. 

Flexible SD-WAN proves its flexibility
Flexible SD-WAN demonstrated its value early on by supporting JDE’s merger and acquisition activities following its recently acquired company in the Asia Pacific region. JDE immediately integrated the new teams and sites into its global IT infrastructure, allowing them to access corporate applications and the network. This saved a significant amount of time and allowed for rapid onboarding.

“Orange Business Services has helped us build a strong, resilient, and above all scalable and secure connectivity infrastructure. This has quickly put us on a solid transformational path, providing the digital and flexible services our business demands to reach our expansion goals,” said Alexander Min, Global IT Director, Global Information Systems at JDE. “In addition, we have seen an improved end-user experience, particularly in distant locations.”

“JDE is benefiting from a secure and agile infrastructure built on our Evolution Platform connectivity, cloud and security expertise. This approach is designed to accelerate its digital transformation and propel its business forward. The company has already seen major performance benefits with the ability to quickly turn up and add new sites to its network, and this is hopefully just the beginning of a fruitful partnership,” said Nemo Verbist, Senior Vice President Europe for Orange Business Services. 

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Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 125,800 employees worldwide at 31 March 2025, including 69,700 employees in France. The Group has a total customer base of 294 million customers worldwide at 31 March 2025, including 256 million mobile customers and 22 million fixed broadband customers. These figures account for the deconsolidation of certain activities in Spain following the creation of MASORANGE. The Group is present in 26 countries (including non-consolidated countries).
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