Press Release | 16 January 2019

Orange and Groupama create Protectline, a home telesurveillance company for the French market

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Orange and Groupama have signed a deal to establish a joint company, Protectline, that will operate in the home telesurveillance sector. This partnership will strengthen Groupama’s existing activity in the sector and will allow Orange to become a fully-fledged player on this market, taking a new step forward in its multi-service operator strategy.

 

The deal between the two groups, which was signed in January 2019, establishes Protectline as a joint platform for the operation and management on home telesurveillance services. Orange holds 51% of the company’s capital and Groupama holds the remaining 49%.

Protectline is a simplified joint-stock company that is chaired by Christian Bombrun (Chairman of the Board of Directors) and jointly managed by Benjamin Pourquié (Executive Chairman) and Jean-Daniel Guedj (CEO).

By working together through a joint platform, Orange and Groupama will each retain full control of the distribution of their respective offers over their own retail networks and using their own brands.

Groupama is a well-established player in this segment with extensive expertise in the field of home telesurveillance. The company provides offers ranging from mass-market to tailored solutions with a particular focus on the quality of the equipment, installations and services. Within the framework of this partnership, Groupama will contribute (via its subsidiary Confitex 6) its skills and knowledge in this sector, its logistics centre, its state-of-the-art IT system, its network of installers and finally its ability to oversee the entire value chain. Through this partnership, Groupama is set to strengthen its presence in the telesurveillance market by increasing its ability to cooperate with industry leaders in their market.

Orange will launch its own home telesurveillance services on the consumer market in the Spring of 2019. These offers will be available for both fixed and mobile customers in France. Orange aims to take a strong position in the market, building on its subscriber base, its brand, its physical and digital retail networks and the expertise of Proctectline.

According to Stéphane Richard, Chairman & CEO of Orange, “The upcoming launch of our home telesurveillance service is an important part of Orange's multi-service operator strategy. To deliver the best product possible, we have again chosen to work with Groupama to pool our skills and resources, following on from our Orange Bank partnership.”  

As Thierry Martel, CEO of Groupama, explains, “This new partnership with Orange falls squarely in line with Groupama's strategy of offering comprehensive and innovative local services to its members and customers. Orange and Groupama will jointly develop the best home telesurveillance solutions focused on a new customer experience.”

 

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Press contacts

Contacts presse

Orange

01 44 44 93 93

  • Tom Wright, tom.wright@orange.com

Groupama

01 44 56 28 56

  • Guillaume Fregni, guillaume.fregni@groupama.com

 

 

About Orange

Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 127,000 employees worldwide at 31 December 2024, including 71,000 employees in France. The Group has a total customer base of 291 million customers worldwide at 31 December 2024, including 253 million mobile customers and 22 million fixed broadband customers. These figures account for the deconsolidation of certain activities in Spain following the creation of MASORANGE. The Group is present in 26 countries (including non-consolidated countries).
Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan 'Lead the Future', built on a new business model and guided by responsibility and efficiency. 'Lead the Future' capitalizes on network excellence to reinforce Orange's leadership in service quality.

Orange is listed on Euronext Paris (symbol ORA).
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