Press Release | 28 October 2019

Orange enters into strategic partnership with Rakuten for international data roaming services for Rakuten Mobile

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Orange’s wholesale arm, International Carriers, today announced that it has signed a contract with Rakuten, Inc. aimed at providing Rakuten Mobile, the new mobile operator service provided by Rakuten Mobile, Inc., with a complete range of LTE roaming services to enable international connectivity for its mobile subscribers.

Rakuten Mobile launched as Japan’s newest mobile network operator in October 2019 with the world’s first end-to-end, fully virtualised cloud-native mobile network.

This partnership with Orange allows Rakuten Mobile to provide its subscribers with international data roaming services around the world. The agreement also extends beyond international connectivity to include support from Orange professional services, enabling Rakuten Mobile to meet the needs of tomorrow’s customers.

With a global presence as a mobile network operator in 27 countries, Orange is an established leader in the provision of worldwide roaming services to operators and has long demonstrated its ability to manage complex wholesale outsourcing projects in the fields of roaming, voice and data services. Orange provided Rakuten with a complete roaming solution that enables Rakuten to directly connect with carriers in others countries via IPX network connection, supporting with industry-leading technical expertise on-site that allowed the network to be built in record time.

Through this partnership, Orange is delighted to be part of Rakuten’s pioneering approach. Orange and Rakuten are at the forefront of innovation and this partnership is the beginning of a long and fruitful cooperation," “said Emmanuel Rochas, Chief Executive Officer of International Carriers at Orange.

Orange will continue to collaborate with Rakuten in order to meet the growing needs of the telecommunications industry.

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Orange is one of the world’s leading telecommunications operators with revenues of 40.3 billion euros in 2024 and 125,800 employees worldwide at 31 March 2025, including 69,700 employees in France. The Group has a total customer base of 294 million customers worldwide at 31 March 2025, including 256 million mobile customers and 22 million fixed broadband customers. These figures account for the deconsolidation of certain activities in Spain following the creation of MASORANGE. The Group is present in 26 countries (including non-consolidated countries).
Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business. In February 2023, the Group presented its strategic plan 'Lead the Future', built on a new business model and guided by responsibility and efficiency. 'Lead the Future' capitalizes on network excellence to reinforce Orange's leadership in service quality.

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